Pulsz Casino Customer Service & Support

Responsible Gaming Customer Service

Pulsz has robust responsible social gaming policies to help make sure all players have an enjoyable experience at their site. To access resources or learn more about the safeguards you can put on your account, tap or click the "Player Safety" link located at the bottom of their web site.

Here are the options you have for safe play:

• Daily Coin Package Purchase Limits - Contact customer support via e-mail or submit a ticket with your desired limit. You can revoke the limit at any time; however, if you are reducing or eliminating a previously established limit there is a 24-hour waiting period until your new limit goes into effect.
• Take a Break - If you want to step away from the games at Pulsz for 7, 14, or 30 days, the "Take a Break" option is what you should choose. During this time, your account is temporarily closed, but it will reactivate automatically once the time has elapsed. To request a break, submit a ticket to customer service or e-mail their customer support team.
• Self-Exclusion - If you need a long-term (or permanent) break from the games at Pulsz, you should do a self-exclusion. These have a duration of six months or more and can't be revoked early under any circumstances. Once the time has elapsed, you can request that your account be re-opened, but there is a seven day waiting period after you make the request. To request a self-exclusion, submit a customer support ticket or contact Pulsz customer service via e-mail.

If you want to take a break, but not put an amount of time on your break, you can also request an account closure. It's not a permanent closure, so you can request that they re-open your account once you're ready. To request account closure, contact customer support via e-mail or submit a ticket to customer service.