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Fortune Coins Customer Service & Support
Fortune Coins Casino customer service is very accessible for players, 24 hours per day and 7 days per week. Send them your questions, lodge a complaint, or praise them for a job well done. You have a few different options to get in touch with their support team.
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Fortune Coins Customer Service Contact Options
If you have a question, concern, compliment or complaint, the customer service team at Fortune Coins Casino is ready to assist you, 24 hours per day, 7 days per week.
If your question is likely to be a common one, I suggest that you start by checking out their FAQ section. To do this, log into your Fortune Coins account, go to your account menu, and choose FAQ & Support on that menu. That will take you to the page with all their Frequently Asked Questions (FAQs.)
If the FAQs don't resolve your concern, you can contact the customer service team via either of these two methods:
- Submit a Ticket (link is on the FAQ page you just visited)
- E-mail support@fortunecoins.com
Note that Fortune Coins does not offer customer support via telephone, nor do they have live human agent chat on their sweepstakes casino site. However, they do an excellent job responding to ticket and e-mail queries, so you're in good hands.
Responsible Social Gaming at Fortune Coins
Fortune Coins Casino has robust options for ensuring that you have a pleasant experience at their site with any necessary purchasing safeguards you require. You can get to their responsible gaming section that has more info by navigating to your account menu and selecting the option "Player Safety."
In addition to the resources on that page, you can submit a ticket to the customer service team or e-mail support@fortunecoins.com to request any of these features:
- Purchase Limits
- Account Time Outs for Short Periods
- Self-Exclusion for Periods of 6+ Months
- Permanent Account Closure
Note that if you request a time out of self exclusion from customer service, their support team will not revoke it for you. Your account will be unavailable until the requested time has passed.
Steve Lapinski specializes in just about everything related to slot machines and casino games, both online and in land-based casinos in the USA. With over 25 years experience in the online gaming industry and nearly 40 years as a recreational gambler, the breadth of his knowledge on these topics is matched by few. Steve is passionate about casinos, and he takes great pride in sharing his knowledge of the subject with his readers.
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