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Punt Customer Service & Support

Punt Casino's customer service and support team is always available to assist, 24 hours per day, 7 days per week. They offer lots of methods to get help, including opportunities to request assistance from a live human on their customer service team. Our guide will show you all your contact options.

Steve Lapinski
Steve Lapinski

Last updated: 2025-06-01

Chad Nagel

5 minutes read

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Punt
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    Overall Rating

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    Contact Punt Casino Customer Service

    One of the things I really like about Punt Casino is the accessible customer service team. Some US sweepstakes casinos only offer a ticket system or e-mail as options for customer support, but Punt offers lots of ways to contact them. It doesn't matter whether you have a question, praise or complaint, they're ready to help you resolve your situation.

    Here are your options to contact the customer service team at Punt Casino:

    • E-mail them at support@punt.com
    • Contact their live human agents on customer service chat by selecting "Live Support" at the bottom of the left side menu of their site after logging into your account
    • Contact them via telephone customer service at 1-855-342-2919. NOTE: Telephone customer service is only available for payment inquiries; all other requests or questions should be sent through either e-mail or live chat on their site.

    I recommend the live chat option on the web site. I've contacted their customer support team a few times through that option and each time I finished the conversation satisfied with their response.

    Responsible Social Gameplay Customer Service

    If you need assistance with any responsible gameplay options, the customer service team at Punt Casino will be happy to assist you.

    You can either contact Punt customer service via e-mail or chat and they will help you with any requests like "breaks" or "self-exclusions" if necessary.

    You can also contact them to set purchase limits. However, that's easy to do on your own as well without contacting customer support. To add purchase limits, tap the person icon in the upper right corner of the site. On that menu, choose "Profile" and then choose "Responsible Social Gameplay." On that page you can add purchase limits for either daily, weekly, monthly or yearly time periods for any amount you choose.

    Steve Lapinski
    Steve LapinskiCasino Editor

    Steve Lapinski specializes in just about everything related to slot machines and casino games, both online and in land-based casinos in the USA. With over 25 years experience in the online gaming industry and nearly 40 years as a recreational gambler, the breadth of his knowledge on these topics is matched by few. Steve is passionate about casinos, and he takes great pride in sharing his knowledge of the subject with his readers.