If you need help at McLuck Casino, their customer support service team is ready to help and support you through various means of your choosing. Learn about all the options to contact them and/or resolve your query with our guide.
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Payout95%
No. of Games700+
Live Games
Redeem Cashout
Slots
Must Win Jackpots
Instant WinYou have several options to get in touch with the customer service team at McLuck Casino. Support is just a few taps or clicks away, either through live chats with a bot or agent, submitting a ticket, or phone or e-mail customer service. Help is on the way.
The live chat option at this top sweepstakes casino opens by default to a conversation with their chat bot. The McLuck bot is impressive and knowledgeable, but we both know that some help requests require a human touch.
McLuck makes it easy to get a live agent from their customer service team. If you need live human support, simply scroll down to the bottom of the list of options on the chat bot. There you should see an option to request a transfer to a live human agent. I requested this and I was put into a queue with just one person ahead of me. Within a minute or two, I was speaking with a real person via chat.
Another option if you don't want to wait to get connected with an agent is to go through the help center at McLuck Casino. There you can submit a ticket and walk away. Their customer care team will attend to your request and reply to your questions with the help you need.
Another option is to just send an email to their customer service team. To do that, simply write support@mcluck.com and include all the relevant details so they can help you resolve your situation.
In the event that you have a pending payment, there is an option for contacting them via phone. However, via phone they only attend to payment inquiries. All other customer support requests must flow through one of the other channels. The telephone number for phone customer service is 424-842-4264 and they are available 24 hours per day to attend to your payment inquiries.
They are a horrible company. They verified my address verified my IP address and age. Still waiting for a cashout. No response. Wish I had either the money I was cashing out or the money that I have put in. So much wasted time playing and getting verified. No response is a slap in the face. I liked the game and even referred a friend. Now they suck. What good is a game that only takes.
I spoke with McLuck casino spokesman and doesn't matter how much you spend any bonus promotions spins are on worth $0.20 per spin
I don't know because I can't talk to any body I need to talk with some one
I have been trying to call them for three days with no response and my account still isn't verified
I h I had money on Mcluck and stop playing the game for a minute went back to get back on the game and my money was gone. Today can’t get a hold of a live person to get my money back onto the game so I can play over $100 is lost.
Can’t access chat again. They asked for my account ID, I went to check for it. I didn’t find it, went back to ask them where it was and now there’s no access.
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