Betting
High 5 Casino Customer Service
High 5 Casino offers various customer service options to meet your needs. Their support team is always at your disposal, 24 hours per day, 7 days per week. Here we explain the methods you can use to get in touch.
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Live Games
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Must Win Jackpots
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We all hope to never need customer service and support, but if the need arises, you will be happy to know that High 5 Casino is ready for you. They are available 24/7 through various methods. Here we will run them down for you.
Customer Service & Support Options
There are some great ways to get in contact with the customer service team at High 5 Casino. If you need help, here are the ways you can get support to work through your issues:
- Live Chat - one of the favorites because who wants to wait for answers?
- Email via support@high5casino.com for those who don't want to risk waiting in a queue to get a live agent.
- Social Networking - High 5 Casino's customer support team can be reached through Facebook, X, Instagram and YouTube
Responsible Gaming Support
If you are looking to put in some guardrails to keep you from getting carried away in your online casino sessions, most tools don't require an interaction with customer service.
For example, through the "Player Limits" section of your account menu, you can customize purchase limits for 1, 7 or 30 day periods. You can also schedule reality check alerts when your sessions are running long. If you need to cool off a bit, you can set up your own "time out" for 1, 7 or 30 days.
If you want to self-exclude for the long term, that will require an interaction with the support team. Send customer service an email to the address Timeout@high5casino.com with the subject line "SELF-EXCLUDE FROM H5C" and include your full name and either your user ID or e-mail address associated with your account. Upon receipt, they will disable your account and contact you by e-mail to finalize the details of your exclusion period.
Steve Lapinski specializes in just about everything related to slot machines and casino games, both online and in land-based casinos in the USA. With over 25 years experience in the online gaming industry and nearly 40 years as a recreational gambler, the breadth of his knowledge on these topics is matched by few. Steve is passionate about casinos, and he takes great pride in sharing his knowledge of the subject with his readers.
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